Delivery & Returns

Payments

Delivery

Returns & Exchanges

You can return purchases, within 7 days from receipt of your goods.
Refund available

* If the rug is significantly different from the sample or description given to you.
* If the rug has a manufacturing fault

In all other circumstances our policy is 7 days exchange from date of purchase or a 6 month instore credit note will be issued.

Products must be returned to the following address:

Rugs Galore Pty. Ltd.
Unit 4, 214-218 Whitehorse Road
Blackburn Vic 3130 Australia.

Rugs Galore is not liable for loss of products being returned, we recommend you send the returned goods, using registered mail.